REFORGE Studios ("we", "us", "our"), based in Melbourne, Australia, respects your privacy. This Privacy Policy explains what personal information we collect through the REFORGE app and website (the "Service"), how we use it, and your rights regarding it. This policy is designed to comply with the Australian Privacy Act 1988 (Cth) and, where applicable, the EU General Data Protection Regulation (GDPR).
| Category | Examples |
|---|---|
| Account information | Name, email address, username, password (encrypted) |
| Fitness & health data | Workout logs, training modality selection, sets/reps/distance/time, self-reported metrics (e.g. sleep, hydration, stress), progress/rank data |
| Device & usage data | Device type, operating system, app version, crash logs, general usage analytics |
| Payment information | Processed by third-party platforms (Apple App Store, Google Play, Gumroad, Etsy) — we do not directly store full payment card details |
| Communications | Messages you send us via support/contact channels |
Training and health-related data you provide (such as workout logs or self-reported wellbeing metrics) is used solely to power app features like training recommendations, progress tracking, and character evolution. We do not sell this data. Where such data is considered sensitive information under applicable law, we only process it with your consent (given by using the relevant feature) and take reasonable steps to keep it secure.
We do not sell your personal information. We may share information with:
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as your account is active, or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time (see Section 8).
The Service is not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us and we will take steps to delete it.
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at the email below.
The Service may link to third-party platforms (e.g. Gumroad, Etsy, video hosting services). We are not responsible for the privacy practices of those third parties — please review their own privacy policies.
Your information may be stored or processed on servers located outside Australia (e.g. via cloud infrastructure providers). Where this occurs, we take reasonable steps to ensure your information continues to receive an appropriate level of protection.
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.
For questions about this Privacy Policy or your personal information, contact: jacob@reforgestudios.com.au